Kanban Maturity Model

Learn the concept of managed evolutionary change as a means to grow organisational maturity.


Course Content

The Kanban Maturity Model (KMM) is a playbook for developing business agility. It describes seven levels of organisational maturity in terms of culture, practices, and business outcomes. In this class we will focus on Maturity Levels 0-3.

During this hands-on course you will explore the Kanban Maturity Model. You will learn how the Kanban Maturity Model can help you to determine and understand the maturity level of your organisation.

You will learn the concept of managed evolutionary change as a means to grow in your level of maturity. You will also learn to guide the managed evolutionary change with the help of the Evolutionary Change Model.

You will understand how by evolving your maturity you improve the economic performance of your business and become fitter for purpose in the eyes of your customers.

Learning Objectives

At the end of the course, you will be able to apply the Kanban Maturity Model to drive managed evolutionary change in an organisation. This means that, among other things, you will be able to…
  • Explain the Kanban Maturity Model, its purpose, architecture, and application.
  • Identify the Maturity Level of an organisation in terms of culture, practices, and business outcomes, through the use of evidence.
  • Explain and apply the Evolutionary Change Model as a guide to drive evolutionary change within the Kanban Maturity Model.
  • Identify barriers to adopting higher levels of maturity up to Maturity Level 3 (Fit-for-Purpose)
  • Create an approach to resolve barriers up to Maturity Level 2 (Customer-Driven).

Certificate Issued

Standard certificate of completion only. This is part 1 of a 2-part credential certificate program for KCP Credential.

Positioning and Target Group

  • Leaders, Coaches, and Consultants
  • Leaders who are Kanban Method aware and potentially practiced but struggling to deploy the Kanban Method based on the problems below
  • Experienced coach (with or without a lot of Kanban experience) who is running into problems listed below; assumes prior Kanban Method knowledge and maybe some experience
  • Consultants who are tasked in developing a Transformation Strategy & Playbook and are struggling to tailor the playbook based on their perceived understanding of the organization’s maturity level (using the problems listed below)

Primary Segments 

  • Mid-sized and large organizations 
  • Performance managers or leaders in charge of compliance efforts across the globe 
  • Mid-level management responsible for leading towards outcomes, but not controlling the configuration of those outcomes (e.g., technical leadership) 
  • Coaches delivering services to external clients 

Problems  Solved With KMM

  • How do I execute my strategy more effectively while using the Kanban Method? 
  • How do I lead the organization without controlling it? 
  • What are the pathways to achieving better business performance? 
  • How do I determine maturity without turning it into a gaming system? 


It is expected all students have significant Kanban experience and have attained the Kanban Management Professional credential from Kanban University.



The course is a mix of presentation, simulation, and exercises.


2 days or 4 half days


Online only until further notice

Class Title

Kanban Maturity Model (part I of the KCP Credential)


Minimum 8
Maximum 15

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