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Adaptavis
Case study · Einride

Improving delivery performance in three months

How Adaptavis helped Einride reduce lead time, increase work delivered and improve quality

As Einride scaled, delivery could not keep pace.

Small changes could take months. Quality issues pulled teams back into rework. Prioritisation was shaped too often by pressure, assumptions or competing stakeholder demands.

Einride needed better delivery performance quickly. Some leaders recognised the delivery patterns from previous experience, but recognition was not enough. They brought in Adaptavis to help teams make the work visible, redesign the delivery workflow, introduce explicit limits and coach teams as they changed their delivery approach.

Within three months, Einride’s Chief Product Officer reported a 60% reduction in lead time, a 320% increase in work delivered, and a 50% improvement in quality.

Delivery CapabilityProduct deliveryFlowProduct and EngineeringWork in progressQualityPrioritisationDelivery confidenceScaling deliveryTechnology delivery
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0%

reduction in lead time

Einride reduced lead time within three months.

0%

increase in work delivered

Einride increased the amount of work delivered.

0%

improvement in quality

Einride improved quality.

01At a glance

Client context

Product and Engineering teams under scaling pressure between December 2023 and March 2024.

Visible problem

Small changes took months, rework absorbed capacity, priorities were unclear and delays were hard to explain.

What Adaptavis made visible

Queues, blockers, handoffs, work in progress and baseline flow metrics.

What changed

Teams redesigned the delivery workflow, introduced explicit limits and changed how work was planned, limited and finished.

Most relevant where

Delivery feels slow, overloaded or hard to trust.

02Context

The business reality

The delivery problem was visible: small changes could take months, quality issues pulled teams back into rework, and prioritisation was shaped too often by pressure, assumptions or competing stakeholder demands.

Senior stakeholders could feel the delay, but the causes were hard to explain clearly or measure reliably.

The teams were committed and technically capable, but the problem was how work was selected, limited, finished and improved.

Einride needed better delivery performance quickly. Some leaders recognised the delivery patterns from previous experience, but recognition was not enough.

03The problem

What was slowing delivery down?

Delivery was slowed by too much work in progress, unclear handoffs, rework and unclear priorities.

Small changes could take months because teams did not have a clear enough view of queues, blockers, handoffs or how much work was already in progress. Rework reduced the time available for new work.

Prioritisation also lacked a clear basis for trade-offs. Competing demands and assumptions made it difficult to decide what mattered most, while important work waited in backlogs.

04The work

What Adaptavis helped Einride change

01

Make the work visible

Redesigning the delivery workflow made work visible as it really moved: queues, handoffs, blockers, policies, decision points and work already in progress. Delivery conversations became less dependent on interpretation, escalation and status-chasing.

02

Introduce explicit limits

Flow simulation helped teams see why work slows down when too much is started at once, and why limiting work in progress can improve flow, lead time and quality. Work-in-progress limits helped reduce overload.

03

Coach teams as they changed their delivery approach

Coaching helped teams stick to their limits, use the metrics and adjust the workflow while real delivery pressure continued.

05Outcomes

What changed in practice

Once teams could see the queues, blockers and overload in the delivery pipeline, they could make different decisions.

Work-in-progress limits helped reduce overload. Clearer workflows helped teams act on evidence rather than debate the source of delay. Flow metrics gave teams a clearer basis for deciding what to start, stop and finish.

The improvement did not come from asking teams to do more. It came from changing how work was selected, limited and managed.

Within three months, Einride had reduced lead time, increased work delivered and improved quality.

Since using Adaptavis, we have seen a 60% reduction in Lead Time, a 320% increase in the amount of work delivered, and a 50% improvement in the quality of work delivered.

Chief Product Officer, Einride

06Is this relevant to you?

Could this apply to your organisation?

This pattern is most relevant when teams are under delivery pressure and the organisation needs visible improvement quickly.

You may have this problem if:

  • small changes take much longer than expected
  • teams are overloaded but still under pressure to start more work
  • quality issues and rework are absorbing delivery capacity
  • prioritisation depends too much on pressure, opinion or competing stakeholder demands
  • important work is stuck in backlogs
  • leaders can see delay, but not what is creating it
  • people can describe the delivery problems, but work still moves through an overloaded delivery pipeline

Need faster improvement without a long transformation programme?

If delivery feels slow, overloaded or hard to trust, start by identifying where work is waiting, blocked, being reworked or repeatedly reshaped by competing demands.

Adaptavis can help make the work visible, redesign the delivery workflow and coach teams through practical changes that improve flow, prioritisation and delivery confidence.